@font-face{font-family:"Inter";src:url("./fonts/inter-latin-wght-normal.woff2") format("woff2");font-weight:100 900;font-style:normal;font-display:swap}
@font-face{font-family:"Source Serif 4";src:url("./fonts/source-serif-4-latin-wght-normal.woff2") format("woff2");font-weight:200 900;font-style:normal;font-display:swap}
@font-face{font-family:"Source Serif 4";src:url("./fonts/source-serif-4-latin-wght-italic.woff2") format("woff2");font-weight:200 900;font-style:italic;font-display:swap}
@font-face{font-family:"JetBrains Mono";src:url("./fonts/jetbrains-mono-latin-wght-normal.woff2") format("woff2");font-weight:100 800;font-style:normal;font-display:swap}
@layer reset, theme, layout, components, responsive;
@layer reset {
*{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:1.5rem}body{margin:0}img{display:block;max-width:100%;height:auto}a{color:inherit;text-underline-offset:.22em}button,input{font:inherit}h1,h2,h3,p,figure{margin:0}h1,h2,h3{text-wrap:balance;overflow-wrap:anywhere}p,li{text-wrap:pretty}a:focus-visible,summary:focus-visible{outline:3px solid #9c350b;outline-offset:6px}::selection{background:#f5d26a;color:#162c29}
}
@layer theme {
:root{--paper:#f3f1e9;--ink:#173a35;--muted:#4b625b;--line:#a9b5ab;--accent:#173a35;--tint:#e5e9df;--heading:"Inter",system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
.logistics{--paper:#eff1e8;--ink:#123f38;--muted:#4c655b;--line:#a6b7a9;--accent:#a43d16;--tint:#dde7d9}
.compliance{--paper:#f6f1e7;--ink:#202f4c;--muted:#525b6c;--line:#b9b5ab;--accent:#705216;--tint:#eae1cf;--heading:"Source Serif 4",Georgia,"Times New Roman",serif}
.care{--paper:#fff4eb;--ink:#572c30;--muted:#775155;--line:#c6a6a1;--accent:#9e3b39;--tint:#f5dfd4}
body{background:var(--paper);color:var(--ink);font-family:"Inter",system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;font-size:1rem;line-height:1.65}h1,h2,h3{font-family:var(--heading);line-height:1.08;letter-spacing:-.045em}h1{font-size:clamp(2.65rem,5.7vw,5.6rem);font-weight:650}h2{font-size:clamp(2rem,3.6vw,3.5rem);font-weight:600}h3{font-size:1.4rem;letter-spacing:-.025em;line-height:1.22}p+p{margin-block-start:1rem}.lead{font-size:clamp(1.1rem,1.65vw,1.3rem);line-height:1.65}.eyebrow{font-family:"JetBrains Mono",ui-monospace,SFMono-Regular,Consolas,monospace;font-size:.75rem;line-height:1.5;letter-spacing:.1em;text-transform:uppercase;font-weight:600}.note{color:var(--muted);font-size:.875rem}.number{font-family:"JetBrains Mono",ui-monospace,SFMono-Regular,Consolas,monospace;font-size:.8rem;color:var(--accent)}
}
@layer layout {
.wrap{width:min(1280px,calc(100% - 5rem));margin-inline:auto}.header{display:flex;justify-content:space-between;align-items:center;gap:2rem;padding-block:1.7rem;border-bottom:1px solid var(--line)}.header nav{display:flex;gap:1.5rem;flex-wrap:wrap}.header nav a{font-size:.85rem;font-weight:600;text-decoration:none;padding-block:.65rem;min-height:44px;display:inline-flex;align-items:center}.header nav a:hover{text-decoration:underline}.hero{display:grid;grid-template-columns:1.1fr 1fr;gap:3rem;padding-block:4.5rem;align-items:center}.hero-copy .eyebrow{margin-bottom:1.5rem}.hero-copy .lead{max-width:39rem;margin-block:2rem}.hero-art{min-width:0;align-self:center}.hero-art img{width:100%}.hero-art figcaption{font-family:"JetBrains Mono",ui-monospace,SFMono-Regular,Consolas,monospace;font-size:.75rem;letter-spacing:.04em;margin-top:.8rem}.hero-foot{font-size:.75rem;margin-top:1rem;color:var(--muted)}main>section:not(.hero):not(.hub-hero):not(.directory):not(.legal-copy){padding-block:5rem;border-bottom:1px solid var(--line)}.section-head{margin-bottom:2.5rem}.section-head .eyebrow{margin-bottom:1rem}.cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:2rem}.split{display:grid;grid-template-columns:1fr 1fr;gap:5rem}.split .section-head{margin:0}.prose{font-size:1.1rem}.workbench{display:grid;grid-template-columns:1fr 1.15fr;gap:5rem}.workbench h2{margin-block:1rem 1.5rem}.workbench .note{margin-top:1.5rem}.team-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:2rem;margin-top:2rem}.case-grid{display:grid;grid-template-columns:1fr 1fr;gap:4rem;margin-top:2.5rem}.footer{display:flex;justify-content:space-between;gap:2rem;padding-block:3rem}.footer nav{display:flex;flex-wrap:wrap;align-content:start;gap:.25rem 1.5rem;font-size:.85rem}.footer nav a,.footer-brand{display:inline-flex;align-items:center;min-height:44px}.footer p{font-size:.8rem;margin-top:.8rem;color:var(--muted)}
}
@layer components {
.sr-only{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}.skip{position:absolute;top:-10rem;left:1rem;z-index:10;background:var(--paper);padding:1rem}.skip:focus{top:1rem}.fiction{background:#173a35;color:#fff7e8;font-size:.75rem;line-height:1.6;padding-block:.65rem}.fiction .wrap{display:flex;justify-content:space-between;gap:1rem}.fiction strong{letter-spacing:.1em;font-size:.75rem}.fiction a{flex-shrink:0;display:inline-flex;align-items:center;min-height:28px;padding-inline:.25rem}.fiction a:focus-visible{outline-color:#ffda7d}.brand{display:flex;gap:.8rem;align-items:center;text-decoration:none;font-weight:750;font-size:1.12rem;letter-spacing:-.03em;line-height:1.3}.brand small{display:block;font-weight:400;font-size:.75rem;letter-spacing:.02em;margin-top:.3rem}.brand-icon{display:grid;place-items:center;background:var(--ink);color:var(--paper);width:2.6rem;height:2.6rem;font:italic 2rem "Source Serif 4",Georgia,"Times New Roman",serif;flex-shrink:0}.button{display:inline-flex;gap:2rem;align-items:center;justify-content:space-between;padding:.9rem 1.3rem;color:var(--paper);background:var(--ink);font-size:.9rem;font-weight:650;text-decoration:none;border:1px solid var(--ink);min-height:48px}.button:hover{color:var(--ink);background:transparent}.principles{display:grid;grid-template-columns:repeat(3,1fr);border-block:1px solid var(--line);padding-block:1.25rem;gap:1rem;font-family:"JetBrains Mono",ui-monospace,SFMono-Regular,Consolas,monospace;font-size:.8rem}.principles span:before{content:'↳ ';color:var(--accent)}.card{border-top:2px solid var(--ink);padding-block:1.4rem;container-type:inline-size}.card h3{margin-block:1.3rem 1rem}.card p{color:var(--muted)}.steps{list-style:none;counter-reset:step;margin:0;padding:0}.steps li{counter-increment:step;position:relative;padding:0 0 1.7rem 3rem;margin-bottom:1.7rem;border-bottom:1px solid var(--line)}.steps li:last-child{margin:0;padding-bottom:0;border:0}.steps li:before{content:counter(step,decimal-leading-zero);position:absolute;left:0;top:0;font:.8rem "JetBrains Mono",ui-monospace,SFMono-Regular,Consolas,monospace;color:var(--accent)}.steps h3{font-size:1.15rem;margin-bottom:.7rem}.steps p{font-size:.95rem}.person{border-top:1px solid var(--line);padding-top:1.5rem}.initial{display:grid;place-items:center;width:3.5rem;height:3.5rem;border:1px solid var(--line);border-radius:50%;font:italic 1.9rem "Source Serif 4",Georgia,"Times New Roman",serif;margin-bottom:1.5rem;background:var(--tint)}.person h3{margin-block:.6rem 1rem}.person p:not(.eyebrow){font-size:.95rem;color:var(--muted)}.case{background:var(--tint);padding-inline:2.5rem;margin-top:3rem}.case h2{margin-top:1rem}.case h3{font-size:1.2rem;margin-block:1.5rem .7rem}.case h3:first-child{margin-top:0}.case ul{padding-left:1.2rem}.case li+li{margin-top:.7rem}.case .note{margin-top:1.5rem}.sources h2{font-size:1.8rem;margin-bottom:1rem}.sources>p{font-size:.85rem;color:var(--muted);max-width:50rem}.sources ul{padding:0;list-style:none;margin-top:2rem}.sources li{padding-block:1rem;border-top:1px solid var(--line)}.sources li a{font-weight:650;font-size:.95rem}.sources li span{display:block;font-size:.85rem;color:var(--muted);margin-top:.4rem}.footer-brand{font-weight:700;font-size:.95rem}.example{margin-top:2rem;background:var(--tint);padding:1.5rem;border-left:3px solid var(--accent)}.example p{font-size:.9rem;margin-top:.6rem}.editorial{max-width:54rem;margin-inline:auto}.editorial h2{margin-block:1rem 1.8rem}.editorial p:not(.eyebrow){font-size:1.1rem}.editorial .button{margin-top:2rem}.hub-hero{padding-block:5rem}.hub-hero h1{font-size:clamp(2.8rem,7vw,6.8rem);margin-top:1.8rem;max-width:62rem}.hub-hero h1 em{font-family:"Source Serif 4",Georgia,"Times New Roman",serif;font-weight:400}.hub-intro{display:grid;grid-template-columns:1fr 1fr;gap:4rem;margin-top:3rem}.hub-intro .lead{font-weight:550}.directory{display:grid;gap:1.5rem}.company-link{display:grid;grid-template-columns:1.25fr 1fr;align-items:center;gap:2rem;padding:2.8rem 3rem;background:var(--tint);color:var(--ink);text-decoration:none;border:1px solid var(--line);overflow:hidden}.company-link h2{font-size:clamp(1.8rem,3.5vw,3.25rem);margin-block:1rem}.company-link p{max-width:26rem}.company-link img{width:100%;max-height:270px;object-fit:contain}.text-link{display:inline-flex;gap:2rem;border-bottom:1px solid currentColor;margin-top:2rem;font-weight:650;font-size:.9rem}.company-link:hover .text-link{border-bottom-width:3px}.care .button{border-radius:2rem}.care .case{border-radius:1.5rem}.compliance h1{font-weight:400}.legal-copy{max-width:48rem;min-height:65vh;padding-block:4rem}.legal-copy h1{margin-block:1rem 2rem}.legal-copy h2{font-size:1.8rem;margin-block:2rem 1rem}.legal-copy .button{margin-top:2rem}
@container (max-width:260px){.card h3{font-size:1.2rem}}
}
@layer responsive {
@media(min-width:1600px){.hero{padding-block:6rem}}
@media(max-width:1050px){.header{align-items:flex-start;flex-direction:column;gap:1rem}.hero{gap:2rem}.team-grid{gap:1.5rem}.workbench,.split{gap:2.5rem}.company-link{padding:2rem}.company-link h2{overflow-wrap:anywhere}}
@media(max-width:720px){.hero h1{font-size:clamp(2rem,9.7vw,3.4rem)}.wrap{width:calc(100% - 2.5rem)}.fiction .wrap{align-items:flex-start}.fiction span{max-width:28rem}.fiction a{font-size:.75rem}.header{padding-block:1.25rem}.header nav{gap:.6rem 1.2rem}.hero{grid-template-columns:1fr;padding-block:3rem;gap:2.5rem}.hero-copy .lead{margin-block:1.5rem}.hero-art{max-width:32rem;justify-self:center}.principles{grid-template-columns:1fr;gap:.5rem}.cards,.team-grid,.split,.workbench,.case-grid,.hub-intro{grid-template-columns:1fr;gap:2rem}.cards{gap:1rem}main>section:not(.hero):not(.hub-hero):not(.directory):not(.legal-copy){padding-block:3rem}.section-head{margin-bottom:2rem}.team-grid{gap:1.5rem}.person{display:flex;gap:1rem}.initial{flex-shrink:0;width:2.8rem;height:2.8rem}.case{padding-inline:1.25rem;margin-top:1rem}.footer{flex-direction:column}.hub-hero{padding-block:3rem}.hub-intro{margin-top:2rem}.company-link{grid-template-columns:1fr;padding:1.5rem;gap:1.5rem}.company-link img{max-height:240px}.company-link h2{font-size:clamp(1.5rem,6.9vw,2.5rem)}.text-link{margin-top:1.2rem}.legal-copy{padding-block:3rem}.brand{font-size:1rem}.brand small{font-size:.75rem}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}}
@media print{body{background:white;color:#111}.wrap{width:100%}.header nav,.button,.skip{display:none}.fiction{background:white;color:#111;border-bottom:1px solid #333}.hero{grid-template-columns:1fr 1fr;padding-block:1rem}h1{font-size:2.4rem}h2{font-size:1.8rem}.hero-art{max-width:240px}main>section{padding-block:1.5rem!important}.cards,.team-grid,.case-grid{display:block}.card,.person{break-inside:avoid;margin-bottom:1rem}.case{background:white;border:1px solid #999}.sources a{overflow-wrap:anywhere}.footer{border-top:1px solid #999}}
}


/* Redaktionell gekennzeichnete KI-Bildmotive und rein lokale Quellen-Hinweise. */
@layer components {
.ai-hero img{display:block;aspect-ratio:2.48/1;object-fit:cover;border-radius:.65rem;border:1px solid var(--line);box-shadow:0 12px 34px rgba(0,0,0,.08)}
.ai-hero figcaption,.company-visual figcaption{font-family:"Inter",system-ui,sans-serif;font-size:.76rem;line-height:1.5;letter-spacing:0;color:var(--muted);font-weight:600}
.company-visual{min-width:0;max-width:100%}.company-visual img{width:100%;max-height:270px;aspect-ratio:2.48/1;object-fit:cover;border-radius:.5rem;border:1px solid var(--line)}
.company-visual figcaption{margin-top:.6rem}
.sources .source-disclosure{margin:0}.sources summary{cursor:pointer;font-weight:650;font-size:.95rem;color:var(--ink);text-decoration:underline;text-underline-offset:.2em;list-style-position:inside;padding:.25rem 0;min-height:44px}
.sources summary:hover{text-decoration-thickness:2px}.sources summary::marker{color:var(--accent)}.sources .source-disclaimer{background:var(--tint);padding:1rem;margin:.6rem 0 .4rem;border-left:3px solid var(--accent);font-size:.85rem;line-height:1.6;max-width:47rem}
.micro-faq{border-top:2px solid var(--ink);max-width:60rem;margin-inline:auto}.micro-faq h2{font-size:clamp(1.7rem,2.6vw,2.5rem);margin:.8rem 0 1rem}.micro-faq>p:not(.eyebrow){max-width:52rem}
@media print{.source-disclosure .source-disclaimer{display:block}.company-visual figcaption,.ai-hero figcaption{color:#333}}
}

/* care-redesign-2026-11-05 */
@layer components {
/* One unmistakable editorial hero, without extra network assets. */
.care .hero{position:relative;isolation:isolate;background:#163d39;box-shadow:0 0 0 100vmax #163d39;clip-path:inset(0 -100vmax);color:#fff9f1;gap:clamp(2rem,5vw,5rem);padding-block:6.5rem 5.5rem}
.care .hero h1{font-size:clamp(3rem,6.7vw,6.7rem);line-height:.98;letter-spacing:-.068em;max-width:12ch}
.care .hero .eyebrow,.care .hero-foot,.care .hero-art figcaption{color:#d7e5d8}
.care .hero .lead{font-size:clamp(1.15rem,1.7vw,1.38rem);max-width:36rem}
.care .hero .button{color:#163d39;background:#fff2ce;border-color:#fff2ce}
.care .hero .button:hover{color:#fff2ce;background:transparent}
.care .hero .ai-hero{position:relative;overflow:hidden;border-radius:.65rem 5.5rem .65rem .65rem;border:1px solid #638279}
.care .hero .ai-hero::after{content:"";position:absolute;inset:0 0 2.6rem;background:linear-gradient(135deg,rgba(17,72,61,.55),rgba(20,58,66,.07));pointer-events:none;mix-blend-mode:multiply}
.care .hero .ai-hero img{height:360px;min-height:0;aspect-ratio:4/3;object-fit:cover;filter:saturate(.65) contrast(1.08);border:0;border-radius:0}
.care .hero .ai-hero figcaption{padding:.7rem .9rem;margin:0;font-size:.7rem;position:relative;z-index:1}
.queue-mark{display:flex;align-items:center;gap:.43rem;margin-top:2rem;color:#d7e5d8}
.queue-mark i{width:.55rem;height:.55rem;display:inline-block;border:1px solid currentColor;border-radius:50%}
.queue-mark i:nth-child(4){background:#e4bc72;border-color:#e4bc72;box-shadow:0 0 0 .3rem rgba(228,188,114,.16)}
.queue-mark span{font:.7rem "JetBrains Mono",ui-monospace,monospace;letter-spacing:0;margin-left:.6rem}
/* Visual hierarchy through space, lines and numbers, not shadowed generic cards. */
.care #angebote .cards{gap:1.5rem}
.care #angebote .card{border-top:4px solid #9e3b39;padding:2rem 1rem 1.5rem 0}
.care #angebote .card:nth-child(2){border-color:#bb8061}
.care #angebote .card:nth-child(3){border-color:#163d39}
.care #angebote .number{font-size:clamp(2.5rem,5vw,4rem);line-height:1;letter-spacing:-.1em;opacity:.28}
.care #angebote .card h3{font-size:clamp(1.25rem,2vw,1.65rem)}
.care #team{background:#f0e7dc;box-shadow:0 0 0 100vmax #f0e7dc;clip-path:inset(0 -100vmax)}
/* SLA clock: schematic, with honest distinction between elapsed and service time. */
.sla-clock{margin-top:1.5rem;padding:1.4rem;background:#fffaf3;color:#173a35;border:1px solid #c7bbb0;border-radius:1.1rem}
.sla-clock figcaption{display:flex;flex-direction:column;gap:.25rem;margin-bottom:1.4rem}
.sla-clock figcaption strong{font-size:clamp(1.1rem,1.6vw,1.4rem);line-height:1.25}
.sla-clock figcaption .eyebrow{color:#577168}
.sla-lane+.sla-lane{margin-top:1.35rem}
.sla-lane-head{display:flex;justify-content:space-between;align-items:baseline;gap:1rem;font-size:.82rem;margin-bottom:.45rem}
.sla-lane-head strong{font-family:"JetBrains Mono",ui-monospace,monospace;color:#163d39;font-size:.8rem}
.sla-bar{display:grid;min-height:3.4rem;overflow:hidden;border-radius:.35rem;font-size:.75rem;line-height:1.25}
.sla-bar--calendar{grid-template-columns:auto 1fr auto;align-items:center;gap:.4rem;background:#a94e3b;color:#fff9f1;padding:.6rem .7rem}
.sla-bar--calendar b{text-align:center;font-size:.78rem}
.sla-bar--service{grid-template-columns:1fr minmax(6rem,1.8fr) 1.25fr;text-align:center}
.sla-bar--service>span{display:flex;justify-content:center;align-items:center;flex-wrap:wrap;gap:.3rem;padding:.45rem .35rem}
.sla-work{background:#163d39;color:#fff9f1}
.sla-pause{background:repeating-linear-gradient(135deg,#f0e7dc 0,#f0e7dc 7px,#ded0c2 7px,#ded0c2 9px);color:#553f37;font-size:.68rem}
.sla-pause small{display:block;width:100%;font-size:.64rem}
.sla-clock-note{color:#516059;font-size:.78rem;line-height:1.5;margin-top:1rem}
.care .workbench{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:clamp(2rem,5vw,5rem);align-items:start}.care .workbench>div:first-child{grid-column:1;grid-row:1}.care .workbench>.steps{grid-column:2;grid-row:1}.care .workbench>.sla-clock{grid-column:1/-1;grid-row:2;margin-top:0}
/* KPI vocabulary and data provenance shown in a lightweight editorial strip. */
.signal-board{border-top:1px solid #9e3b39;margin-top:3rem;padding-top:2rem}
.signal-heading{display:grid;grid-template-columns:1.2fr 1fr;column-gap:2rem;align-items:end;margin-bottom:1.5rem}
.signal-heading .eyebrow{grid-column:1/-1;margin-bottom:.6rem}
.signal-heading h3{font-size:clamp(1.6rem,3vw,2.4rem);max-width:20ch}
.signal-heading p{font-size:.88rem;color:var(--muted)}
.signal-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1px;background:#c6a6a1;border:1px solid #c6a6a1}
.signal{display:flex;flex-direction:column;min-width:0;gap:.65rem;background:#fff8f1;padding:1.2rem}
.signal>span{font:.68rem "JetBrains Mono",ui-monospace,monospace;text-transform:uppercase;color:#775155}
.signal strong{font-family:"Source Serif 4",Georgia,serif;font-size:clamp(2rem,4vw,3.8rem);line-height:1.05;letter-spacing:-.06em}
.signal small{font-size:.78rem;line-height:1.4;color:#775155}
.signal-foot{margin-top:.75rem;font-size:.76rem;color:var(--muted)}
/* Internal roles presented as useful case files, without invented portraits. */
.care #team .person{display:flex;flex-direction:column;gap:0;padding:1.3rem;border:1px solid #d4c5b8;border-top:3px solid #163d39;background:#fff8f1}
.care #team .role-file-number{font:.7rem "JetBrains Mono",ui-monospace,monospace;letter-spacing:.1em;color:#785654;margin-bottom:1.2rem}
.care #team .person h3{font-family:"Source Serif 4",Georgia,serif;font-size:1.65rem;line-height:1.1;margin-block:.35rem .8rem}
.role-matrix{margin:auto 0 0;padding-top:1rem}
.role-matrix div{border-top:1px solid #d4c5b8;padding:.5rem 0;display:grid;grid-template-columns:6.4rem 1fr;gap:.6rem}
.role-matrix dt{font:.69rem "JetBrains Mono",ui-monospace,monospace;color:#745554}
.role-matrix dd{margin:0;font-size:.78rem;line-height:1.4;color:#57393b}
/* A customer status flow, showing which information was missing. */
.return-flow{margin-top:2.5rem;background:#fff8f1;padding:1.5rem;border-radius:1rem;border:1px solid #d4b9af}
.return-flow figcaption{display:flex;flex-direction:column;gap:.3rem}
.return-flow figcaption strong{font-family:"Source Serif 4",Georgia,serif;font-size:clamp(1.5rem,2.5vw,2.2rem)}
.return-stages{list-style:none;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:.75rem;padding:0;margin:1.5rem 0 0}
.return-stages li{min-width:0;position:relative;border-top:4px solid #163d39;padding-top:.6rem}
.return-stages li:not(:last-child)::after{content:"→";position:absolute;right:-.7rem;top:-.4rem;color:#745554;font-weight:700}
.return-stages .stage--gap{border-color:#b65c3c;background:#ffeddc;padding-inline:.45rem}
.stage-index{display:block;font:.69rem "JetBrains Mono",ui-monospace,monospace;color:#775155;margin-bottom:.5rem}
.return-stages strong{display:block;font-size:.88rem;line-height:1.25}
.return-stages small{display:block;margin-top:.4rem;font-size:.72rem;line-height:1.35;color:#775155}
.return-flow-note{font-size:.78rem;color:#775155;margin-top:1.3rem}
.case-contrast{display:grid;grid-template-columns:1fr 1fr;gap:1rem;margin-top:1.25rem}
.case-contrast>div{background:#fff8f1;padding:1.4rem;border:1px solid #d4b9af;border-radius:.75rem}
.case-contrast>div:last-child{border-left:4px solid #163d39}
.case-contrast blockquote{margin:1rem 0;font-family:"Source Serif 4",Georgia,serif;font-size:1.2rem;line-height:1.35}
.case-contrast small{font-size:.75rem;color:#775155}
}
@layer responsive {
@media(max-width:1050px){.care .hero{gap:2rem}.care .workbench{grid-template-columns:1fr}.care .workbench>div:first-child,.care .workbench>.steps,.care .workbench>.sla-clock{grid-column:1;grid-row:auto}.return-stages{grid-template-columns:repeat(3,minmax(0,1fr))}.return-stages li:nth-child(3)::after{display:none}}
@media(max-width:720px){.care .hero{padding-block:3.5rem 3rem}.care .hero h1{font-size:clamp(2.65rem,9.5vw,4.6rem)}.care .hero .ai-hero img{height:auto;aspect-ratio:2.48/1}.care .hero .ai-hero::after{inset:0 0 2.5rem}.queue-mark span{font-size:.62rem}.care #team .person{display:flex}.signal-heading{grid-template-columns:1fr;gap:.75rem}.signal-grid{grid-template-columns:1fr}.signal{padding:1rem}.signal strong{font-size:2.7rem}.role-matrix div{grid-template-columns:7.5rem 1fr}.return-stages{grid-template-columns:1fr;gap:0}.return-stages li{padding:.75rem .6rem;border-left:3px solid #163d39;border-top:1px solid #d4b9af}.return-stages li:not(:last-child)::after{right:.1rem;top:auto;bottom:-.5rem;transform:rotate(90deg)}.return-stages .stage--gap{border-left-color:#b65c3c}.case-contrast{grid-template-columns:1fr}.sla-bar--service{grid-template-columns:1fr 1.25fr 1fr}.sla-pause{font-size:.6rem}.sla-pause small{font-size:.58rem}.sla-bar--calendar{font-size:.67rem}.sla-bar--calendar b{font-size:.68rem}}
@media(max-width:420px){.sla-clock{padding:1rem}.sla-bar--service{grid-template-columns:1fr 1.1fr 1fr}.sla-work{font-size:.66rem}.sla-lane-head{font-size:.73rem}.sla-lane-head strong{font-size:.69rem}.signal-heading h3{font-size:1.7rem}}
@media(prefers-reduced-motion:reduce){.care .hero *, .care .return-flow *{animation:none!important;transition:none!important}}
@media print{.care .hero{box-shadow:none;background:white;color:#111}.care .hero .eyebrow,.care .hero .hero-foot,.care .hero-art figcaption{color:#111}.care #team{box-shadow:none}.signal-grid{display:block}.signal{break-inside:avoid}.return-stages{display:block}.return-stages li{break-inside:avoid;margin-bottom:.6rem}.return-stages li::after{display:none}}
}


/* social-lab-contrast-2026-11-05: AA contrast fix for visible large offer labels */
@layer components {.care #angebote .number {opacity:1;color:#862d31;} .care #angebote .card:nth-child(2){border-color:#8e4630;}}